Shipping and Returns 

General

All standard UK orders will be dispatched within two working days by standard Royal Mail 1st class post.

We currently do not offer Recorded & Courier Options. 

All orders placed via this website will be managed by our warehouse team. You will receive email confirmation of despatch of your order.

When will my order be despatched?

Orders placed before 12am on working days (Monday to Friday) will be processed and despatched the same day or the following day (excluding bank holidays).  All orders placed over the weekend will be despatched on the following Monday.  

When will I receive my order?

The majority of our UK orders are delivered within 48 hours of the order being despatched, although some consignments may take a little longer.


Returns Procedure:

We hope you are pleased with your products. If you are not satisfied with the goods supplied and wish to return any items bought from us then we will be happy to make a refund, as long as the product is unopened and in its original condition. Please let us know either by phone or email, the reason for the return and any returns should be made within a reasonable time (please try and return goods within 14 days).

If you wish to change or cancel your order then please contact us at talktous@lifeon.co.uk with your order number and order date which will help us to track the order.
 
Following receipt of the goods by us we will be happy to accommodate changes where possible or you will receive a full refund, less any return delivery and/or collection charges, within 30 days of giving us your notice to change or cancel.
 
Please refer to our website Terms & Conditions for further clarification and information.